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Who we are
The Training and Development Academy is dedicated to equipping you and your workforce with essential knowledge and tools for effective enforcement, exceptional customer service, and comprehensive legislative understanding, ensuring the success of your operations. We strive to deliver training in the most convenient and cost-effective manner by e-learning solutions. Additionally, we can offer bespoke training to meet your specific needs.
Why choose TDA?
Training and Development Academy offers courses that provide industry-specific training that’s easy to manage, time-efficient, and cost-effective. Our annual subscription allows you unlimited access for a team member, with a set yearly cost allowing you to manage your training budgets. TDA provides tailored training for specific roles as well as refresher courses.
Courses specially designed
for the parking industry
These courses are essential for the parking industry professionals as they ensure compliance with legal standards, enhance customer service, and improve conflict resolution skills. They also provide comprehensive training on GDPR and disability awareness, promoting ethical practices. Additionally, they equip professionals with the knowledge to effectively manage parking enforcement and appeals, ensuring fair and efficient operations.
Improve your teams skillset
Unlock the full potential of your workforce with our comprehensive e-learning training. After completing our courses, your staff will become more efficient, knowledgeable, and confident in their roles. Each participant receives a certificate of achievement, validating their new skills and dedication to professional growth. Invest in your team's development today and watch your company thrive with a more capable and motivated workforce.
Companies we work with
Our most popular courses
included in your subscription
How and the why parking is enforced on private land
Topics covered:
- How and the why parking is enforced on private land
- Why do we need to enforce parking
- How do we enforce parking on private land?
- Accredited Trade Associations
- The Ministry of Housing, Communities and Local Government
- DVLA
Legal framework used for enforcing parking on private land
Topics covered:
- The Code of Practice
- Byelaws
- The Law of Trespass
- Contract Law
- The Protection of Freedoms Act 2012
How to issue a parking charge and successfully recording the evidence
Topics covered:
- Purpose of a parking charge
- Parking charges and contract law
- How a parking contract is formed
- Evidence to support a parking charge and
- Capturing evidence to prove a contractual breach
GDPR in the context
of parking
Topics covered:
- what GDPR is
- How GDPR is Enforced in the UK
- key Definitions in GDPR which will form the basis of our further discussions.
- The Principles of GDPR
- The “Lawful Basis” under which we can Process personal Data
- The Rights of Data Subjects (Data subjects are the people whos data we process.)
- How to deal with Requests under GDPR from data subjects.
- Data Breaches and how these can be prevented.
- Data Protection for Parking Charge Administration Staff
Conflict Management
and De-Escalation Techniques
Topics covered:
- Work related violence
- Risk assessments
- Dynamic risk assessments
- Communication to manage conflict
- De-escalation techniques
- Triggers and inhibitors to escalation
- Fight or flight response
- Calling for help
- Exit strategy
- Reasonable force
Disability Awareness Training
Topics covered:
- What does disability really mean?
- The Equality Act – definition of disability
- Substantial negative effect
- Long-term negative effect
- The Equality Act
- Non-visible Disabilities
- Sunflower Lanyards
- Models of disability
- The medical model of disability
- The social model of disability
- Sensory barriers
- Attitude barriers
- Discrimination
- Protected characteristics
- Reasonable Adjustments
- How to communicate better
Outcomes for your teams
Improved Knowledge
The Training and Development Academy (TDA) offers comprehensive courses designed to enhance your team's understanding of key concepts and industry practices, ensuring they stay informed and proficient.
Greater Efficiency
TDA's training programs streamline workflows by equipping staff with the skills needed to perform tasks more effectively and increasing overall productivity.
Compliance
TDA ensures your team is well-versed in current regulations and standards, helping your company maintain compliance and avoid costly penalties through targeted training modules.
Staff Development
TDA fosters continuous professional growth by providing opportunities for skill enhancement and career advancement, empowering your employees to reach their full potential.
Companies who have upskilled their teams
Hear from companies who have purchased and upskilled their teams through TDA.
"We partnered with the Training and Development Academy to become the first UK parking operator with fully trained and certified wardens. Their training has improved our enforcement effectiveness, customer service, and legislative knowledge. The online portal makes certifying new starters quick and easy, eliminating test centre bookings."
James Tark | Director
"As a company that frequently uses TDA courses, signing up for the new TDA subscription module was an easy choice for us. Due to the new subscription model and great value for money we have now got our entire office signed up so we can continue to learn and refresh our knowledge in various important areas of the industry. The sign-up process was so seamless, straightforward, and informative, making it quick easy and hassle-free. We couldn’t be more happy with the whole process!"
Emily Diamond | Operations Manager
“Before joining the IPC, we struggled to find relevant training for our niche market. Over the past 6 years, the Training & Development Academy has provided invaluable courses, certifying all our staff and keeping us ahead. The user-friendly online portal and Fiona's excellent support make training new starters effortless. Highly recommended!”
Steve Cheetham | Managing Director
Time to upskill your teams with
Training & Development Academy
Annual Subscription:
Companies can invest in an annual subscription for individual staff members at a cost of £60 plus VAT. This subscription provides unlimited access to all training modules throughout the year, allowing staff to complete and revisit modules as often as needed. Ensure your team stays ahead with continuous learning and development opportunities.
Training & Development Academy
Registered in England and Wales Cromwell House, Brook Street, Macclesfield, SK11 7AE. Company Registration number: 13910827 and Vat number: 420 5648 16
-min.png)
Who we are
The Training and Development Academy is dedicated to equipping you and your workforce with essential knowledge and tools for effective enforcement, exceptional customer service, and comprehensive legislative understanding, ensuring the success of your operations. We strive to deliver training in the most convenient and cost-effective manner by e-learning solutions. Additionally, we can offer bespoke training to meet your specific needs.
Why choose TDA?
Training and Development Academy offers courses that provide industry-specific training that’s easy to manage, time-efficient, and cost-effective. Our annual subscription allows you unlimited access for a team member, with a set yearly cost allowing you to manage your training budgets. TDA provides tailored training for specific roles as well as refresher courses.
Courses specially designed
for the parking industry
These courses are essential for the parking industry professionals as they ensure compliance with legal standards, enhance customer service, and improve conflict resolution skills. They also provide comprehensive training on GDPR and disability awareness, promoting ethical practices. Additionally, they equip professionals with the knowledge to effectively manage parking enforcement and appeals, ensuring fair and efficient operations.
Improve your teams skillset
Unlock the full potential of your workforce with our comprehensive e-learning training. After completing our courses, your staff will become more efficient, knowledgeable, and confident in their roles. Each participant receives a certificate of achievement, validating their new skills and dedication to professional growth. Invest in your team's development today and watch your company thrive with a more capable and motivated workforce.
Companies we work with
Our most popular courses
included in your subscription
Conflict Management
and De-Escalation Techniques
Topics covered:
- Work related violence
- Risk assessments
- Dynamic risk assessments
- Communication to manage conflict
- De-escalation techniques
- Triggers and inhibitors to escalation
- Fight or flight response
- Calling for help
- Exit strategy
- Reasonable force
GDPR in the context of parking
Topics covered:
- what GDPR is
- How GDPR is Enforced in the UK
- key Definitions in GDPR which will form the basis of our further discussions.
- The Principles of GDPR
- The “Lawful Basis” under which we can Process personal Data
- The Rights of Data Subjects (Data subjects are the people whos data we process.)
- How to deal with Requests under GDPR from data subjects.
- Data Breaches and how these can be prevented.
- Data Protection for Parking Charge Administration Staff
How and the why parking is
enforced on private land
Topics covered:
- How and the why parking is enforced on private land
- Why do we need to enforce parking
- How do we enforce parking on private land?
- Accredited Trade Associations
- The Ministry of Housing, Communities and Local Government
- DVLA
Legal framework used for
enforcing parking on private land
Topics covered:
- The Code of Practice
- Byelaws
- The Law of Trespass
- Contract Law
- The Protection of Freedoms Act 2012
How to issue a parking charge and successfully recording the evidence
Topics covered:
- Purpose of a parking charge
- Parking charges and contract law
- How a parking contract is formed
- Evidence to support a parking charge and
- Capturing evidence to prove a contractual breach
Disability Awareness Training
Topics covered:
- What does disability really mean?
- The Equality Act – definition of disability
- Substantial negative effect
- Long-term negative effect
- The Equality Act
- Non-visible Disabilities
- Sunflower Lanyards
- Models of disability
- The medical model of disability
- The social model of disability
- Sensory barriers
- Attitude barriers
- Discrimination
- Protected characteristics
- Reasonable Adjustments
- How to communicate better
Outcomes for your teams
Improved Knowledge
The Training and Development Academy (TDA) offers comprehensive courses designed to enhance your team's understanding of key concepts and industry practices, ensuring they stay informed and proficient.
Compliance
TDA ensures your team is well-versed in current regulations and standards, helping your company maintain compliance and avoid costly penalties through targeted training modules.
Greater Efficiency
TDA's training programs streamline workflows by equipping staff with the skills needed to perform tasks more effectively and increasing overall productivity.
Staff Development
TDA fosters continuous professional growth by providing opportunities for skill enhancement and career advancement, empowering your employees to reach their full potential.
Companies who have upskilled their teams
Hear from companies who have purchased and upskilled their teams through TDA.
"We partnered with the Training and Development Academy to become the first UK parking operator with fully trained and certified wardens. Their training has improved our enforcement effectiveness, customer service, and legislative knowledge. The online portal makes certifying new starters quick and easy, eliminating test centre bookings."
As a company that frequently uses TDA courses, signing up for the new TDA subscription module was an easy choice for us. Due to the new subscription model and great value for money we have now got our entire office signed up so we can continue to learn and refresh our knowledge in various important areas of the industry. The sign-up process was so seamless, straightforward, and informative, making it quick easy and hassle-free. We couldn’t be more happy with the whole process!
“Before joining the IPC, we struggled to find relevant training for our niche market. Over the past 6 years, the Training & Development Academy has provided invaluable courses, certifying all our staff and keeping us ahead. The user-friendly online portal and Fiona's excellent support make training new starters effortless. Highly recommended!”
Time to upskill your teams
with Training & Development Academy
Annual Subscription:
Companies can invest in an annual subscription for individual staff members at a cost of £60 plus VAT. This subscription provides unlimited access to all training modules throughout the year, allowing staff to complete and revisit modules as often as needed. Ensure your team stays ahead with continuous learning and development opportunities.